Lynette Nazareth, Program Director, CGP India
Employee engagement and clarity
When employees have a clear job role and expectations; are engaged and go beyond the scope of just their work, they can be mentally happy.
Where people are happy to come back to work the next day, and not in a hurry to leave. Their happiness can be influenced by the nature of work, job requirement matching the employee’s skill set, work ethics, seating, ventilation, etc.
Empathy and sensitivity
Managers are trained to identify people who are in distress/facing difficulties; and encourage them to seek the help they need.
Positive thinking is encouraged and people are appreciated when something good happens.
Open communication and clear communication channels are welcome. They reduce the chances of grapevine (gossip) from bringing in negativity. Awareness about the organization’s structure, practices and purpose is also essential.
Inclusion, diversity and safety
Where a diverse set of people can work without the fear of being stigmatized, harassed or bullied - those with a mental illness, physical illness, physical deformity, LGBTQIA+ community, women, people practicing different religions, people with different ethnicity and recovered addicts.
Support and nonjudgmental attitude
An amicable and supportive environment makes it easier to access and seek mental health help when required, without being judged for it.
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